Company
Malcolm Grow Medical Clinics and Surgery Center (MGMC)
Timeframe
January 2023 - May 2024
Location
Maryland
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Summary
Led a 35-person IT team in managing a $30M+ portfolio of hardware, software, and clinical systems supporting 1,400+ staff across 17 buildings. Oversaw IT operations including systems engineering, telecommunications, technical support, and the migration from legacy infrastructure to modern EHR platforms. Ensured compliance with HIPAA, PHI, PII, and Defense Health Agency standards by developing and implementing IT security policies and infrastructure controls. Collaborated with stakeholders to assess technology needs, guide procurement, and align IT strategy with organizational goals. Fostered a culture of innovation and continuous improvement across all IT functions.
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The Quick Version:
- Managed and maintained $30M+ in IT assets spanning hardware, software, and clinical systems across 17 buildings and 1,400+ staff.
- Led a 35-person IT team responsible for systems engineering, clinical information systems, telecommunications, and technical support.
- Oversaw IT project development and implementation, including migration from legacy systems to modern EHR platforms.
- Ensure infrastructure compliance with HIPAA, PII, and PHI standards; develop IT security policies and align systems with Defense Health Agency guidance.
- Collaborate with stakeholders to assess technology needs, drive innovation, and support strategic planning and procurement processes.
The Long Version:
- Successfully manage and maintain a diverse portfolio of assets valued at $30 million, encompassing hardware, software, and other critical IT resources.
- Oversee IT services for entire medical campus consisting of 17 buildings and over 1400 hospital staff.
- Direct a team of 35 IT specialists in systems design, programming, network and systems engineering, clinical information systems, hardware and software maintenance, and telecommunications.
- Provide project management and development of healthcare information systems, including the migration from legacy to modern EHR applications.
- Collaborate with internal and external stakeholders to ensure compliance with regulations and policies.
- Formulating strategic plans and objectives, assessing technology needs, identifying suitable solutions, and overseeing the procurement and implementation processes.
- Ensure alignment of the organization's IT infrastructure with established business objectives and industry standards (HIPAA, PII, PHI).
- Develop and implement IT security policies and procedures.
- Provide technical expertise in IT system design, implementation, and maintenance.
- Nurture a dynamic and forward-thinking culture within the IT team, promoting innovation, collaboration, and a continuous drive for process improvement.